Volunteers needed for NYC’s 20th annual homelessness outreach count

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On the night of HOPE, thousands of volunteers are assembled and sent out in teams to survey New York’s streets, subways and parks. Conducted by the NYC Department of Homeless Services (DHS).
Photo: TIMOTHY A. CLARY/AFP via Getty Image

New York City is calling for volunteers to join the 20th annual Homeless Outreach Population Estimate (HOPE) conducted by the NYC Department of Homeless Services.

The overnight event on Jan. 28, which runs from 10 p.m. to 4 a.m., mobilizes New Yorkers to canvass streets, subways, and public spaces to count and survey individuals experiencing unsheltered homelessness. It is a key initiative to address homelessness across the five boroughs.

The HOPE count is critical for securing federal funding under the McKinney-Vento Homeless Assistance Act. The data gathered informs policies and programs designed to transition people from the streets into stable housing.

The Bronx has been at the forefront of the city’s homelessness response, housing a large number of families in the shelter system. Advocates have long called for equitable resource distribution to ease overcrowding in high-impact areas.

The most recent HOPE survey, conducted on Jan. 28 2024, estimated 4,140 individuals living unsheltered during the overnight event—a 2% increase from 2023. The Bronx saw a 3% rise in unsheltered individuals in surface areas.

Launched in 2005 as part of Mayor Michael Bloomberg’s strategy to combat homelessness, HOPE has grown into a major operation engaging thousands of volunteers annually. The initiative combines direct counts in high-density areas with extrapolated estimates for lower-density neighborhoods.

Traditionally conducted on one of the coldest nights of the year, HOPE not only collects essential data but also connects individuals to resources. Outreach teams provide information about shelters and offer transportation to those seeking assistance.

In 2024, over 1,180 volunteers joined the effort, supported by outreach staff at subway stations and other key locations.

In the Bronx, where the homelessness crisis continues to grow, efforts like HOPE are vital.

Volunteers aged 16 and older are encouraged to participate. Teams receive training on the night of the count before canvassing assigned areas. No prior experience is necessary, and resources are provided to ensure volunteers are prepared.

To volunteer for HOPE 2025 or learn more, visit hoperegistration.cityofnewyork.us.