CVS MinuteClinic now offering E-Clinic visits to patients

A virtual E-clinic appointment
Photo courtesy of CVS

The largest pharmacy chain in the country is now offering a new way for people to get help during the COVID crisis.

On April 29, CVS announced MinuteClinic, the company’s retail medical clinic, has expanded its telehealth options to help patients access safe, affordable and convenient non-emergency care.

E-Clinic visits, covered by most insurance plans, allow patients to connect virtually with MinuteClinic practitioners who can evaluate, diagnose and treat common injuries, illnesses and skin conditions, manage chronic conditions and prescribe medication when clinically appropriate.

The service is available in New York, Washington, D.C. and 32 states across the country.

“We are in the midst of an unprecedented time in our country’s history, and we recognize that patients now need different ways to access care for their acute and chronic health care needs,” said Sharon Vitti, president of MinuteClinic. “Our new E-Clinic visits offer patients access to our qualified care providers for the care they need, in a format that enables them to follow important shelter-in-place and social distancing guidelines.”

The new E-Clinic visit capability offers patients the opportunity to connect virtually with a local MinuteClinic provider via video conferencing, between 9 a.m. and 5 p.m. To connect with a MinuteClinic provider, patients can visit and request an E-Clinic visit.

MinuteClinic providers continue to see patients in-clinic by appointment and are taking temporary, appropriate actions to help support efforts to reduce the spread of COVID-19 in their  communities. For instance, MinuteClinic is no longer accepting walk-in patients and all patients will be pre-screened outside of the clinic to determine if it is the right site of care for their symptoms. To make an in-clinic appointment, visit or use the CVS Pharmacy app.

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