Complaints drive the program insofar as constituents call in graffitied locations to Koppell’s district office, which then get forwarded to CitySolve for cleaning, usually within a week. According to Bruce Pienkny, president of CitySolve, “Most of the locations they have cleaned remain clean.”
Forty locations in Riverdale, Kingsbridge, Norwood and Bedford Park have had graffiti removed through this program, including building steps at 238th Street and Riverdale Avenue and at 238th Street and Irwin Avenue, as well as houses on Fieldston Road, Cambridge Avenue, Perry Avenue and the Grand Concourse.
Koppell said, “The presence of graffiti has a depressing, negative effect on a community, creating a disorderly environment if neglected. Because constant vigilance and immediate removal is the key to ridding a neighborhood of its graffiti problem, I am pleased that I was able to provide a mechanism for area residents to report their graffiti complaints and have them attended to quickly. I would like to urge my constituents to take advantage of this opportunity to report graffiti problems to my district office (718) 549-7300, e-mail Okoppell@council.nyc.gov for prompt attention.”