What is Home Pros Concierge?

Home Pros Concierge is a free live chat service where a real person helps you find local pros and community know-how tailored to your needs.

How it works

You tell us what you’re looking for.
Our knowledgeable concierge will help you find either pros who can help or information that can help you move forward.
We’ll check in periodically to see how things are going.


Is it really free?

Yes! Home Pros Concierge is free for users.

How do you find pros?

Based on the information you provide, we reach out to Pros who match your budget, location, and other factors, and then pass along the pro’s contact information to you. If none of our pros provides the service you need, we may expand our search.

Will you give out my contact information?

No. The pros won’t receive your contact information unless you contact them.

Am I going to get spammed by Home Pros?

No. We only send you information you’ve requested.

How are pros connected to Home Pros marketplace?

Pros are local businesses and professionals who advertise their services on our site. As such, we don't independently guarantee, warrant, or evaluate their work. Although we are not responsible for their qualifications or the quality of their work, we'd love to hear about your experiences with our pros, whether good or bad.

Can you give me legal or other professional advice?

No. We aren't lawyers or licensed by any governmental authority, and we don't give professional advice. Our advice is never intended to take the place of a legal or other professional opinion.

Do pros pay to be referred to me, or if I hire them?

Never. Pros pay us only to be included in our Home Pros marketplace. We do not request and would not accept any additional amounts from them either to give us a bonus for your successful transaction or to increase our referrals to them.

Will you help me negotiate a deal with a Home Pro?

No. We cannot advise you on contract negotiations, nor can we tell you, other than in general terms, about prevailing rates or services one might expect from a provider. While we cannot provide you with this kind of information, we might direct you to our Forum, where our community discusses their experiences.

Where is Home Pros Concierge available?

Home Pros Concierge is available in NYC.